1. Eligible for Replacement / Refund
You can request a replacement or refund in the following cases:
- Product received in damaged condition
- Incorrect product delivered
- Manufacturing defect noticed on delivery
How to report:
- Contact us within 48 hours of receiving the product
- Provide clear photos of the product and unboxing video (if possible)
2. Not Eligible for Return / Refund
Returns or refunds are not accepted for:
- Opened, worn, or washed clothing
- Change of mind or size preference
- Minor variations in color, texture, or pattern due to photography or lighting
3. Refund Timeline
- Approved refunds are processed within 5–7 working days to the original payment mode
- For Cash on Delivery (COD) orders, refunds are processed via bank transfer or UPI
4. Exchange Guidelines
- Exchanges are allowed only for size-related issues or defective garments
- Exchange requests must be made within 48 hours of delivery with photos and/or video proof
- We will ship the replacement after confirming product condition
5. Contact Us
For any return, refund, or exchange requests, please contact us:
📧 vedaazhnc@gmail.com